Banseog note · Oct 24, 2026
Richemont Korea — A jewelry and watch company where orders pour in even as prices rise
- Where it stands now
- High growth — revenue rising fast, with store experience and client data management now the tasks
Revenue for fiscal 2025 (April 2025 to March 2026) was KRW 2.2296 trillion (+24.2%), operating profit KRW 182.7 billion (+40.4%) and net profit KRW 118.9 billion (+45.7%). In January 2026 it paid an interim dividend of KRW 74.8 billion.
On Korea's National Pension Service public workplace data, 1,368 people were on the pension register in August 2026, 56 more (+4.3%) than in October 2025. While revenue rose 24%, headcount rose only 4%, and staff for several brands, including Cartier, Van Cleef & Arpels, Vacheron Constantin and Piaget, are in this one entity.
- Three decisions within a year
- Pricing: following December 2025, Cartier raised prices on all products except eyewear by 6–9% on January 27, 2026. News of the increase brought a rush of online orders, and it announced delivery delays; in May it raised prices on watches such as Tank and Santos by up to a further 11%.
- Stores: Van Cleef & Arpels opened a boutique at the Lotte main store in March 2025, and in April 2026 reopened its Shinsegae Gangnam boutique as a store with a VIP-only salon.
- Client data: the audit report states that a voice phishing attack aimed at another entity in the group led to a leak of some data on clients of one brand. In June 2026 there was press criticism that the notice came late.
- Three people it will look for
- Boutique managers and VIP sales — roles handling major clients are increasing, as with the VIP salon in the renovated store
- Order and after-sales service operations — the burden on supply and customer service is heavy enough that delivery delays had to be announced when orders surged
- Information security and CRM — people to manage client data and the notification framework after the client data leak
- For HR
- Revenue rose 24% while headcount rose 4%. As the clients and revenue each person handles have grown, it is best to review compensation and career paths first so that skilled sales and service staff do not leave.
- For job seekers
- Experience managing VIP clients while selling high jewelry or watches, or handling client data and security at a luxury brand, fits this company's current tasks.
A reading written from public sources. Sources: Coverage of the fiscal 2025 audit report (2026-06-30, 2026-07-07), coverage of Cartier price increases and delivery delays (2026-01-20, 01-27, 05-21), Van Cleef & Arpels opening at the Lotte main store (2025-03-21), Shinsegae Gangnam reopening (2026-04-24, 04-27 coverage). Team size is from Korea's pension register.